Returns & Exchanges

At Stoa Paris, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 15 days of delivery.

1

Initiate Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Quality Inspection

Ensure items are unused, unwashed, and in their original packaging with all tags attached to qualify for a full refund.

3

Schedule Pickup

Once approved, we will arrange a complimentary reverse pickup from your delivery address within 48 business hours.

4

Receive Refund

After our warehouse team verifies the product condition, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing